Office Team

Office Manager

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7811 SW Ellipse Way, Stuart, Florida, 34997, US

Office Manager / Sales & Dispatch Coordinator

Mr. Handyman Serving Vero Beach & Jupiter

Treasure Coast, FL

Full-Time

Who We Are

Mr. Handyman Serving Vero Beach & Jupiter is a locally owned professional home repair and improvement company backed by the trusted Neighborly national brand. We serve homeowners and businesses throughout the Treasure Coast with reliable, high-quality service.

We are a fast-growing company looking for a high-energy Office Manager / Sales & Dispatch Coordinator who thrives in a fast-paced environment and takes pride in delivering exceptional customer service.


Position Overview

This role is the operational heartbeat of the company.

You will be responsible for managing customer calls, scheduling and dispatching technicians, following up on estimates, and helping convert opportunities into booked jobs.

We are looking for someone who is:

Extremely detail-oriented

Relentless with follow-ups

High energy and proactive

A natural problem solver

Comfortable with sales conversations

Able to manage multiple priorities at once

The right candidate is a go-getter who takes ownership and gets things done.


Key Responsibilities

Customer Service & Sales

  • Answer incoming calls and provide outstanding customer service
  • Convert incoming inquiries into booked appointments
  • Follow up on open estimates and unscheduled work
  • Maintain communication with customers throughout the job process
  • Identify opportunities to schedule additional services

Scheduling & Dispatch

  • Schedule and dispatch technicians to maximize daily productivity
  • Coordinate routes and schedules efficiently
  • Monitor job progress and adjust schedules as needed
  • Ensure technicians have clear job information before arriving onsite

Office Operations

  • Maintain accurate customer records and job notes
  • Manage work orders and job scheduling systems
  • Coordinate invoices, payments, and job completion details
  • Support the owner with administrative and operational tasks

The Ideal Candidate

We are looking for someone who:

• Pays close attention to details and stays organized

• Is persistent with follow-ups and doesn't let opportunities slip through the cracks

• Has high energy and a positive attitude

• Is a self-starter and problem solver

• Works well in a fast-paced service business

• Communicates clearly with customers and team members

Experience in dispatching, scheduling, customer service, or inside sales is strongly preferred.


Compensation

Competitive hourly pay based on experience

Performance bonuses based on booked revenue and scheduling efficiency

Why Join Our Team

• Work with a respected national brand

• Fast-growing local business

• Opportunity to grow into leadership roles

• Be a key part of a company delivering remarkable service to the community

Apply Today

If you are organized, energetic, detail-oriented, and love keeping things running smoothly, we want to hear from you.

Join the team at Mr. Handyman Serving Vero Beach & Jupiter.

Apply
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