Job Description

Are you ready to join a team that provides excellent service and value to our customers and team members? At Mr. Handyman, we’re expanding our team on site in Converse, TX to continue being one of the most respected home and commercial repair, maintenance, and improvement companies in the country. We’re looking for a friendly, outgoing office professional to join our fast-paced office environment.

Mr. Handyman is known for delivering exceptional service, quality work, and our "Done Right Promise." We stand behind this commitment by hiring the best talent and working hard to support all our team members.

Why You’ll Want to Join Our Team

Here are just a few of the benefits you’ll receive when joining the Mr. Handyman team.

  • Advancement, promotion, and growth opportunities
  • Work with a team who deliver an amazing customer experience every day 
  • The pride that comes with applying your skills in a challenging and varied work environment
  • The opportunity to wow customers with a best-in-class customer experience and solutions

Your Responsibilities as our Client Concierge

  • Lead management and Scheduling - You'll handle inbound and outbound customer communications, organizing work, and managing schedules for our Service Professionals.
  • Making Recommendations and Managing Expectations with Customers - Communicate with customers to guide them through their projects and assist with managing their expectations.
  • Create Life-Long Customers - Deliver an outstanding experience that wows every customer. Following the Mr. Handyman Way - a repeatable process designed to impress customers every time

Qualifications to be considered

  • 5+ years of experience in customer service, dispatch, office management, or sales in home services (Home Services experience is required).
  • Strong interpersonal, customer service, and problem-solving skills.
  • Proven track record of developing and maintaining customer and client relationships.
  • Experience with MacOS, MS Office, and ServiceTitan.

If you're passionate about delivering exceptional service, apply today!

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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