Job: Inside Sales and Customer Service Irvine, California

This posting has expired and is no longer available.

Job Description

We are seeking a friendly and outgoing business professional for our very fast-paced office environment. This position is designed for someone with little or no industry experience to join our team and to begin a lasting, upwardly-mobile career with a stable and growing company.

This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, paperwork, sales, and juggling multiple office priorities.  Able to maintain and develop positive relationships via the phone with customers and peers.

We are a local home repair, home maintenance and home enhancement company, with a focus on "smaller" projects in the size range of a few hours to a few days.  This is a full time  position with competitive wages. We're looking for a Customer Service Rep with good phone skills and sales experience. Due to substantial customer contact, a clear voice with strong communication skills is preferred.

At Mr. Handyman, we do quality work and need experienced, motivated and organized staff to work directly with our customers and service technicians to ensure satisfaction.  Independent work skills and the ability to multi task is a plus.

Requirements:

  1. Clean driving record
  2. Pass a background and drug screen before being hired
  3. Be highly organized and detail-oriented

Skills/  Job duties include, but are not limited to:

  1. Answer phone and schedule appointments
  2. Check email and voice mail for messages and return calls
  3. Review schedule for day/week
  4. Communicate and review jobs with technicians
  5. Make appointment confirmation calls
  6. Make follow-up calls
  7. Data entry with 45 wpm typing skills
  8. Microsoft Office,  working knowledge of Word and Excel is a requirement
  9. Lead follow-up

We believe in having fun along the way, while performing great work.

Irvine, Newport Beach, Costa Mesa, Tustin, Lake Forest, Mission  Viejo

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, or disability.

If interested please apply.

Important Notes

***Application Instructions***
Please use the Email / File option to apply with text entry, and an optional Word or PDF attachment with a resume. Please include your contact information: phone/ address/ email in the cover letter section.

#MON

 

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