Job: CUSTOMER SERVICE REPRESENTATIVE-Part Time

This posting has expired and is no longer available.

Job Description

We are a national Home Maintenance company located in Wayne, NJ. We are looking for a  reliable and dedicated individual to join our team. Individual must be outgoing, friendly, articulate and professional. This is an inside sales position-NO outbound cold calls required.   Individuals with experience in Customer Service, Retail/Sales or the Hospitality Field would make a great fit!. This position supports the Office Manager in her duties, while juggling multiple office priorities in a sometimes hectic environment. Candidate must be 110% confident on Phones and Computer and be self motivated.This is a Part Time position, but ability to cover Full Time hours occasionally, when needed, is required.

Candidates Must:

1. Be reliable and a committed team member.

2. Be highly organized, highly confident, detail oriented and able to work independently.

3. Pass a background and drug screen and have a clean driving record.

4. Be flexible in your work schedule- Monday thru Friday

5. Treat every Client, as you would want to be treated!

Skills/ Requirements:Data entry with good typing skills . Must be Computer Savvy. Working knowledge of Outlook, Word and Excel is a requirement. We also use a customized scheduling program which must be mastered quickly.

Job duties include, but not limited to:

  1. Answer phones, emails and voicemails and schedule service appointments.
  2. Follow our detailed script to describe and sell our services and then schedule our technicians to complete these appointments.
  3. Dispatch Technicians throughout the day.
  4. Review and maintain computerized schedule for day/week/month
  5. Administrative work and related reports
  6. Make appointment confirmation calls and follow-up calls.

Respond via email ONLY with resume and salary requirements. NO PHONE CALLS PLEASE.

 

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