Job: Customer Service Representative / Inside Sales, Skokie IL

This posting has expired and is no longer available.

Job Description

We are seeking a friendly and outgoing business professional for our very fast-paced office environment. This position is designed for someone with five or more years of experience as a customer service representative and or inside sales to join our team and to begin a lasting career with a stable and growing company.

This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, paperwork, inside sales and juggling multiple office priorities.

We are a local General Contractor, with a focus on "smaller" projects in the size range of a few hours to a few weeks.  This is a full-time position with competitive wages. Customer Service Reps with estimating labor and materials experience in home improvement projects is preferred. Due to substantial customer contact, a clear voice with strong communication skills is a requirement.

We do quality work and need experienced, motivated and organized staff to work directly with our customers to ensure satisfaction.  Independent work skills are a must.


  1. Be highly organized and detail-oriented
  2. Pass a background and drug screen before being hired
  3. Clean driving record

Skills / Job duties include, but are not limited to:

  1. Answer phone and schedule appointments
  2. Check email and voice mail for messages and return calls
  3. Review schedule for day/week
  4. Communicate and review jobs with technicians
  5. Make appointment confirmation calls
  6. Make follow-up calls
  7. Data entry with 45 wpm typing skills
  8. Microsoft Office, working knowledge of Word and Excel is a requirement
  9. Warm lead follow-up
  10. Office administrative

Important Notes

***Application Instructions***
Please use the Email / File option to apply with text entry, and an optional Word or PDF attachment with a resume. Please include your contact information: phone/ address/ email in the cover letter section.

Wilmette Il, Evanson Il, Skokie Il, Winnetka Il, Lincolnwood Il, Sauganash Il, Kenilworth Il, Near North Shore



Talent Community

Don’t see the job for you? Join our talent community to be considered for future opportunities. Join

Connect With Us

Mr. Handyman Logo
Privacy Policy

All locations are individually owned and operated. Fully Insured - General Liability and Workers Compensation

Some services subject to state and local licensing and may not be available at all locations.

Career sites by