Job: Customer Service Rep / Sales - Concord, MA

This posting has expired and is no longer available.

Job Description

We are seeking a friendly and outgoing business professional for our fast-paced environment. This position is designed for someone with experience in sales and customer service to join our team and to begin a lasting, upwardly-mobile career with a stable and growing company. 


This is front office work that requires extensive customer interaction on the phone and in the field, and we strive for 100% customer satisfaction. This position involves extensive use of computers, paperwork, sales, and juggling multiple office priorities.  In the field work will consist of meeting customers, discussing our business philosophy, and selling them on our services.

We are a local home services company specializing on meeting the needs of our customers in home repair and cleaning.  We are experiencing unprecedented demand for our services, which means a full-time position with competitive wages. We're looking for Customer Service Reps with experience. Due to substantial customer contact, a clear voice with strong communication skills is a requirement.


Excellent customer communication and independent work skills are required. You must:

1. Be a non-smoker

2. Pass a background and drug screen before being hired

3. Be highly organized and detail-oriented


Skills/ Requirements Job duties include, but are not limited to:

1. Answer phone and schedule appointments

2. Perform in home consultations

3. Review schedule for day/week

4. Communicate and review schedule with field staff

5. Make appointment confirmation calls

6. Make follow-up calls

7. Data entry with 45 wpm typing skills

8. We use Microsoft Office, so a working knowledge of Word, Outlook and Excel is a requirement.
 
You must include your salary requirements in your cover letter to be considered.

Servicing: Massachusetts, Acton, Arlington, Bedford, Belmont, Billerica, Boxboro, Boxborough, Burlington, Carlisle, Chelmsford, Concord, Dunstable, East Arlington, Groton, Hanscom AFB, Harvard, Kates Corner, Lexington, Lincoln, Littleton, Maynard, North Billerica, North Chelmsford, Pepperell, South Chelmsford, Stow, Tyngsboro, Village of Nagog Woods, Westford, Winchester, Woburn - See more at: http://www.mrhandyman.com/local-handyman-service/ma/central-middlesex.aspx#sthash.vYheRVbI.dpuf



 

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