Job: Customer Service and Sales Antioch CA

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Pay

Negotiable

Posted: 10/04/2017

Job Status: Full Time

Job Reference #: RC RR1

Job Description

We are seeking a friendly and outgoing business professional for our very fast-paced office environment. This position is designed for someone with little or no industry experience to join our team and to begin a lasting, upwardly-mobile career with a stable and growing company.

This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, paperwork, sales, and juggling multiple office priorities.

We are a local General Contractor, with a focus on "smaller" projects in the size range of a few hours to a few weeks.  This is a full-time position with competitive wages. We're looking for Customer Service Reps with experience. Due to substantial customer contact, a clear voice with strong communication skills is a requirement.

At Mr. Handyman, we do quality work and need experienced, motivated and organized staff to work directly with our customers to ensure satisfaction.  Independent work skills are a must.

Requirements:

  1. Clean driving record
  2. Pass a background and drug screen before being hired
  3. Be highly organized and detail-oriented

Skills/  Job duties include, but are not limited to:

  1. Answer phone and schedule appointments
  2. Check email and voice mail for messages and return calls
  3. Review schedule for day/week
  4. Communicate and review jobs with technicians
  5. Make appointment confirmation calls
  6. Make follow-up calls
  7. Data entry with 45 wpm typing skills
  8. Microsoft Office,  working knowledge of Word and Excel is a requirement

Important Notes

***Application Instructions***
Please use the Email / File option to apply with text entry, and an optional Word or PDF attachment with a resume. Please include your contact information: phone/ address/ email in the cover letter section.

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