Job: CLIENT SERVICE REPRESENTATIVE-Part Time-Wayne, NJ

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Pay: $11 to $13/hour

Based on Experience

Posted: 06/23/2017

Job Status: Part Time

Job Description

Looking for an outgoing, friendly, business professional to join our very fast paced office environment. Candidate must be highly organized, confident, detail oriented and have the ability to work independently and make decisions. We are a local office of an international Home Improvement service. This is a  front office position supporting the Office Manager and demands extensive client interaction (but no cold calling).  Extensive use of computers, expertise in inside sales/retail/restaurant/heavy client interface background, completing paperwork/data entry accurately and quickly and multi-tasking is required!  Due to substantial customer contact, a clear voice with strong and confident communication skills is a must. This is a Part Time position, but ability to cover Full Time hours, as needed, is required. No evenings. MUST be reliable, dependable and a committed team member.

Skills/ Requirements: Accurate Data entry skills. Computer Savvy. Proficient in Microsoft Office (Outlook, Word and Excel) is a requirement. Ability to quickly master our customized scheduling program.

Job duties include, but not limited to:

  1. Answer phones, emails and voicemails and schedule client appointments.
  2. Follow our detailed script to describe, sell and schedule our services.
  3. Dispatch and manage Dispatch Technicians throughout the day.
  4. Review and maintain computerized schedule for day/week.
  5. Administrative work and related reports.
  6. Make confirmation calls and follow-up calls to ensure complete client satisfaction.

Respond via email ONLY with resume and salary requirements. NO PHONE CALLS PLEASE. We look forward to your response!

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